Enquiry · Customer Self-Service

CONTACT DETAILS

First Name

Street

Last Name

Suburb

Phone Number

Post Code

Email Address

State/Region

Company Name

Country

BRAND AND PRODUCT DETAILS

Brand

Other Brand Details

Portal Product Description

CASE DETAILS

Case Title

Case Description (Please insert details)

Case Sub-Type

Case Type

Steps to reproduce fault

Fault Description

SERVICE REPAIR

Serial Number

Return Street

Customer Reference

Return Suburb

Return Method Post Repair

Return Post Code

Return State/Region

Return Country

PRODUCT PROMOTION

Model

Follow Up By Date

Date of Purchase

Return Quantity

Place of Purchase

Delivery Street

Return Model

Delivery Suburb

Return Serial # 1

Delivery Post Code

Return Serial # 2

Delivery State/Region

Serial Number 1

Delivery Country

Serial Number 2

AFIL DESIGN

Compliance Standards

Project/Site Name

Building Type

Date of Installation

Number of Systems

Feed Cable Length (in metres)

Listening Height

Metal Structure

Installation Method

Metal Structure Details

Driver Installation

Additional Information (AFIL DESIGN)

SOUNDMASKING DESIGN

Ceiling Height

Plenum Height

In Plenum/Direct Field

DESIGN DETAILS

Design Description

Account

Upload Proof of Purchase & Supporting Docs/Images

Service and Repairs